Privacy Policy

Jackara Online ("Jackara," "we," "our," or "us") operates the jackara.online website and the connected casino hotel booking and rewards services described on this site. This Privacy Policy explains what information we collect from visitors and guests of our casino hotel, how we use it, and the choices available to you.

1. Information We Collect

When you browse jackara.online or make a reservation with our casino hotel, we may collect:

• Contact details such as your name, email address, and phone number provided during a casino hotel booking.
• Reservation preferences, including room type, dates of stay, and casino hotel loyalty program membership.
• Payment information processed securely through our payment partners at the time of a casino hotel booking.
• Technical data such as browser type, device information, and pages visited on this site.

2. How We Use Your Information

Information collected through jackara.online is used to:

• Confirm and manage your casino hotel reservation and related requests.
• Personalize offers, room upgrades, and casino hotel rewards benefits.
• Communicate booking confirmations, casino hotel event invitations, and service updates.
• Improve the performance, security, and content of the jackara.online website.

3. Sharing of Information

We do not sell personal information. We may share limited data with trusted service providers who help operate our casino hotel booking systems, payment processing, and marketing communications, each bound by confidentiality obligations consistent with this policy.

4. Cookies and Tracking

Our casino hotel website uses cookies and similar technologies to remember preferences and measure site performance. Details on the specific cookies used by jackara.online are provided in our Cookie Policy.

5. Data Retention

We retain guest and casino hotel reservation records for as long as necessary to fulfill the purposes described in this policy, satisfy legal obligations, and resolve disputes.

6. Your Choices

You may request access to, correction of, or deletion of personal information held by our casino hotel by contacting us using the details below. You may also opt out of marketing communications at any time.

7. Security

Jackara Online applies administrative, technical, and physical safeguards designed to protect guest information collected through our casino hotel systems from unauthorized access, disclosure, or misuse.

8. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our casino hotel operations or legal requirements. The "Last updated" date above indicates when this policy was most recently revised.